MHSA member agency Bay Cove Human Services is seeking applicants for a Shelter Manager for CASPAR's ESC, a 100-bed emergency shelter located in Cambridge, MA supporting individuals who are still actively using drugs and alcohol by providing shelter, medical treatment, and other supports. Responsibilities are as follows: Interview and hire appropriate applicants for Front Desk Support Staff. Plan staff work schedule, ensuring full front desk coverage seven days a week. Assume on-call responsibilities two weeks per month. Review and evaluate Front Desk Staff work performance. Provide on-going supervision to supervisees weekly. Participate in in-service trainings and educational programs Conduct orientation for new personnel. Evaluate special incidents to determine appropriate action to be taken, notify Program Director and complete Special Incident Reports. Actively supervise bed allocation daily and review locker distribution weekly. Inspect facility daily for cleanliness and compliance with guests’ personal property policies. Check the kitchen daily for cleanliness and compliance to the facility’s kitchen/food service policy. Direct the daily examination of the building’s exterior and the surrounding ground for compliance with facility health and safety policies. Follow up on any special incidents. Review all guests’ Restrictions/Bars for final evaluation with the Program Director.
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