Making the Connection: Massachusetts Community Voice Mail

The Massachusetts Housing and Shelter Alliance (MHSA) has served as the local host agency for Community Voice Mail (CVM) since September 2009. Formerly known as Project Connect, Massachusetts CVM has helped over 10,000 people since launching in 1996, including clients in Greater Boston, the South Shore and Springfield. Under the leadership of MHSA, CVM will expand into communities across Massachusetts.

What is Community Voice Mail?

CVM helps people living in poverty, transition and homelessness rebuild their lives by connecting them to jobs, housing, information and hope.

Each CVM client receives a local telephone number at which he or she can receive voicemail messages and pursue goals of work, housing, healthcare or safety from domestic violence. CVM numbers are distributed based on financial need or lack of reliable phone service.

In addition to offering a tool for clients to attain personal goals, CVM allows the host agency to send "broadcast messages" alerting CVM clients of job opportunities or emergency information.

Click here to view the 2008 Boston CVM Snapshot or visit the website of the CVM National Office to read more about this nationwide program.

Find a Massachusetts CVM participating agency
Resources for Member Agencies and Community Partners

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Get Involved with Community Voice Mail

Only $24 covers the cost of one voice mailbox for a year. Can you help rebuild a life?

Click below to make a secure, tax-deductible donation to MHSA to support CVM , or contact Caitlin Golden at cgolden@mhsa.net or 617-367-6447 ext. 28 to learn about other ways to get involved.  Thank you for your support.

The Massachusetts Community Voice Mail program is part of the national network of CVM sites, empowering people in crisis and transition by distributing free 24-hour voice mail nationwide – directly linking individuals to jobs, housing, safety and stability. Headquartered in Seattle, WA, the CVM National Office website is: www.cvm.org.